Can you come tomorrow for an emergency rug cleaning?

Yes, our company provides emergency, same day cleaning services. Contact our customer care service at 020 3404 5619 or online here for more details.


How long before my carpet is completely dry after the cleaning is done?

On average, it takes about 3 hours for a carpet to dry completely. Upon request, we can use air moving systems to speed up the drying up to 3 times.


Do you give 100% guarantee that every single stain will be removed from my carpet?

We do not give guarantees for stain removal, the reason being that many stains are too old or have already caused permanent damage to the fabric to be removed.


My family is very environmentally conscious, do you offer eco-friendly cleaning?

Yes, all our services are eco-friendly. We use only Prochem certified, safe and environmentally friendly solutions.


I want my carpet cleaning to be done on a bank holiday – is it possible and will it cost more?

We work 365 days a year and do not charge more for cleaning on weekends and bank holidays.


Can you clean my mattresses and the carpets in my bedrooms with one visit?

Yes, we can surely provide you with combined cleaning services. Even more, we will give you a substantial discount for booking more than 1 service at a time.


Can I trust your cleaners cleaning my office premises on weekends?

All of our cleaners have been hand-picked, based on recommendations or personal acquaintances. They are all fully vetted. Plus, our cleaning services are fully insured.


Is there a way to completely eradicate the cat urine smell from my rug?

Yes, our cleaners will pre-treat the urine stains with special enzyme-based solutions which will neutralise the microorganisms and will eliminate the smell. Upon request, the cleaner can deodorise your rug too.


How often should I deep clean my carpet?

Experts recommend a professional deep carpet cleaning to be done at least once a year. If you have small children, people with asthma or dust allergies, a pet or if you smoke at home, you should probably do deep carpet cleaning more often.


I want to know how much it will cost me to get my Persian rug cleaned, who should I ask?

Contact our customer care service at 020 3404 5619 or online via the online form here. The customer care is available 24/7. Price offers are completely free and non-binding.